By Alexander Reich wine
In German job centers prevail incredible conditions. Staff shortages, frustration overburdened staff or embellished statistics on command from the executive suite. Günter Wallraff and his team have taken employment agencies to target and charge for their undercover research reproaching Many job center would its mandate to advise long-term unemployed and integrate through specific training in the labor market, not for – and were responsible for The basic needs of many people.
Debate – now live: What did you experience everything to the Job Center ?
Wallraff and his team have been talking about for several months in numerous job centers with many sufferers: With employees who wish to remain anonymous for fear of losing their job. With disillusioned and hopeless beneficiaries who feel like “cattle” and “dirty” treated, although they are called in the employment office jargon “customers”. And with former employees who report their experiences openly and relentlessly.
But not only be borne by the recipient and the applicant go the states, but also at the expense of taxpayers. With billions of taxpayers’ money, so Wallraff, “absurd and degrading actions performed rosy statistics and shortcomings managed.” Would It is a system clearly is an appropriate word for the Wallraff: “inhuman”.
“There is nothing to” – except absurd measures
Affected came in Existenznot because the payments due to the chronic understaffing – according to a statement of an employee is in many job centers only a quarter of the positions occupied – and high absenteeism of employees sometimes delayed for months. Cases where beneficiaries went hungry or had no hot water, were not individual fates.
Many employment agencies to give, how long processing times and how ineffective the measures were offered. They flee in the face of mountains of requests that were not cope because of the staffing situation, and without indirect “difficult cases” that would not only be processed in sarcasm.
The consulting services and measures are questionable : One young skilled cook was advised to apply as a nail technician. And in a motivational seminar for long-term unemployed people over 50, that no one brings something out of the offering service providers that receive good money from the federal agency that was played with llamas or walk through forests in southern Germany. Even the most expensive lecturers and trainers who know how to thresh all kinds of phrases in relation to its clientele, the meaning of these exercises could not explain. Wallraff is a word for “absurd”.
Chronic understaffing and embellished Statistics
But the employees of the job centers suffer from the system. On some officers get up to 600 long-term unemployed who need to be cared for. This does not comply with the requirements of the Federal Employment Agency. A recruitment agency is supposed to serve up to 150 customers.
As a way to serve embellished statistics: for example, are ill beneficiary or the hundreds of thousands who are currently in training, deleted from the lists – until the ratio of caregivers and “customers” and thus manipulated statistics re-vote.
Filing disappear in the shredder
A consequence of the immense burden of employees through temporary contracts, loss ratios as shown in businesses and site comparisons of the chiefs that claims for benefits to lie – or an employee postal equal unopened throw in the trash or documents “lost”. Or vent their anger on their customers. Among the frustration aggression is mixed. Applicants are referred to as “asocial and lazy impostor” means that “must be transformed.”
From violent attacks of job applicants intermediaries in an informant reported as of insults and threats against employees. Many would need to see a psychologist because of the pressure of the bosses and working conditions, without being able to count on the support of their employers. “The man left behind” is the sober conclusion of many employees in the German job centers.
Responsible incite off and embellish
With the search results is confronted Wallraff and his team are responsible: But Frank-Jürgen Weise, head of the Federal Employment Agency in Nuremberg and his fellow board member Heinrich Alt hide behind phrases and positive statistics, quick processing times and many successfully mediated long-term unemployed have – and are made by the job agencies themselves
Although admits a way that “more staff would be desirable.”. Old but will not detect a pointless measures to reintegrate beneficiaries. And cases in which employees admit to let unprocessed applications of Hartz IV recipients disappear, he calls “isolated cases” that do not disturb the overall positive picture. And in the unrealistic placement rates for employees in the job centers looks old “challenges on the job”.
Wallraff now provides the required policy. However, Federal Minister of Labour Nahles (SPD) was ready for comment.
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